Refund policy

Return & Refund Policy

At Shambala Thangka, each piece is created with great care and devotion. We take pride in providing authentic and carefully crafted artwork to our customers.

Please note that we do not accept returns or exchanges unless the item arrives damaged or you receive an incorrect item.

If your order arrives damaged or you receive an item different from what you ordered, please contact us as soon as possible with your order details and clear photographs of the item. We will review the issue and assist you with an appropriate solution.

We appreciate your understanding and thank you for choosing Shambala Thangka.

We kindly ask you to stay informed of your local customs policies and import taxes and respond promptly to courier or customs authorities when required.

Still Need Help?

If you have questions or need assistance during delivery, please reach out to Shambala Thangka. We're always happy to support you.